P2500W paper jam trouble shooting



  • Do you have P2500W paper jam trouble shooting?



  • Hi D T,

    If you got paper jam, red light issue, we can suggest cx turn off the printer and turn on again to see.

    If no help, could you please try:

    1. Please make sure remove the sealing tape and black paper fully.
    2. Please power off your printer, take out the cartridge, clean the chip contact with a dry cloth, see attachment. and turn on the printer to see.
    3. If still no change, please try the original toner cartridge to see if same issue.

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