Pantum p2500w paper jam problem
Hi, I bought a Pantum p2500w printer and the paper keeps jamming and the red light doesn't go away. What can i do now?
Please turn off your printer and wait for 5-10 minutes. If still have the red light, you may try:
- Please make sure remove the sealing tape and black paper fully.
- Please power off your printer, take out the cartridge, clean the chip contact with a dry cloth, see attachment. and turn on the printer to see.
- If still no help, please try the original toner cartridge to see if same problem.