PhoneGala® 13000mAh Portable PowerBank was not doing anything .
Just recently I have purchased 13000mAh Phone Gala power bank. I was quite pleased with my purchased until I encountered a problem with it. Today I was trying to charge my moobile device with my power bank but it was not doing anything. Also when I tried turning it on, the led light would just light up for less than a second. then goes off; the only thing that's working is the flashlight. I tried charging it but the the led light doesn't blink. Can you please advise me what to do? Thank you.
For the power bank 13000ma, there are two USB ports, one is 5V 1A, which is designed for smart phone charging; another is 5V 2.1A, which is design for tablet or ipad charging. Due to most of smart phone has a over-charging protection IC, smartphone will automatically shut down the charging processing when charging with 5V 2.1A port.
Can you just try the USB port with 5V 1A ?