P2500W toner caused paper jam
I just put a compatible toner in and got paper jam, what can i do?
Any error message on the status monitor when you print?
Before we receive your updated information, you can try:
- Power off your printer and take out the toner cartridge.
- Check if any remaining jammed paper inside, if yes, please remove them.
- Clean the toner with cloth.
- Reinstall the toner cartridge with little push until you hear click sound.
- Turn on the power.