HP Printer Makes a Grinding Noise When It is Turned On or Printing
My HP Deskjet 3820 Printer Makes a Grinding Noise When It is Turned On or Printing, can you help ?
Try these instructions please :
Turn the printer on.
Verify that the carriage moves to the center of the printer. If the carriage does not move to the center, proceed to step 2.
Unplug the power cable from the back of the printer.
If the carriage moved to the center, or if the service station lowered, remove the cartridges. Check inside the printer for any broken parts.
If the carriage did not move to the center, try to manually slide the carriage to the center. If the carriage is locked either in the left or right position, proceed to step 5.
Close the top cover of the printer.
Remove the rear access door, or the automatic two-sided printing accessory, and check for any paper jams or paper obstructions. Remove any obstructions.
Check to make certain the carriage is on the right side of the printer. Rotate the rear paper guide rollers upwards five times, then downwards four times. If the rollers will not move, open the top cover and slide the carriage to the right (if it is not already there and if carriage can move). Try to roll the rollers again while pushing the clutch in. If the rollers do not move, continue on to the next step.
Figure : Location of the clutch
Replace the rear access door accessory, or the automatic two-sided printing accessory. Close the top cover.
Plug the power cable back in
Turn the printer on, and replace the cartridges if possible. If the carriage moves, but there is still a grinding noise, there may be a paper feed issue. If the carriage will not move, then it is a carriage stall issue
After installing the cartridge, if the printer has a solid power light, perform a self-test on the printer.
If these don't help,, suggest you to replace the hp HP 15 and hp 78 cartridges :