Pantum 2500W - Frequent jamming
Seems like it should be a decent little printer...
Bought one last year and use it to print about 2-3 times a month.
We're wasting a lot of paper with it, though. Every time we print, the first page jams in the printer, putting a page's worth of toner in a strip at the top of the page. That doesn't make it to the fuser, so the smudgeable toner then makes a mess, too.
Are others having jam problems?
Is this a design flaw, or should I be returning the printer for warranty repair/replacement?
Evacuate the stuck paper as per the accompanying strides, close the
upper cover and clean the paper in the plate, at that point the printer will naturally continue
printing. In the event that the printer can't naturally begin printing, please press the catch on
the control board.
• If the printer still does not begin printing, please check whether all the stuck
paper inside the printer are cleared.
• If you can't evacuate the stuck paper yourself, please contact your neighborhood
Pantum approved repair focus or send the printer to the closest Pantum
approved administration place for repair.