Brother MFC-9560CDW printer keeps saying " replace toner" after i installed a new cartridge.



  • Brother MFC-9560CDW printer keeps saying " replace toner" after i installed a new cartridge.



  • Hello!

    Please try the following toner reset instructions :

    MFC-9560CDW Printers:

    1. Open the front cover.
    2. The display should read “Cover Open”.
    3. Press the “Clear” button.
    4. “Reset Menu” appears on the LCD display. Press the up or down arrow button to select the toner cartridge that needs to be reset.

    TN-310BK, C, M, Y (Standard Yield) Toner
    K.TNR-STD – Black
    C.TNR-STD – Cyan
    M.TNR-STD – Magenta
    Y.TNR-STD – Yellow
    TN-315BK, C, M, Y (High Yield) Toner K.TNR-HC – Black
    C.TNR-HC – Cyan
    M.TNR-HC – Magenta
    Y.TNR-HC – Yellow

    1. After selecting the appropriate toner cartridge press OK.
    2. Press “1”for reset and then the display will show accepted.
    3. Press the Stop/Exit button.
    4. Close the front cover and the operation has now been completed.

    Best regards


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