Pantum M6600NW printer doesn't work properly, it can't print more than 5 pages. After 5 pages it displays an " paper stuck" error.



  • Pantum M6600NW printer doesn't work properly, it can't print more than 5 pages. After 5 pages it displays an " paper stuck" error.



  • Hello,

    Usually paper jam is caused by the following reasons,

    • Wet paper.

    • Too much paper in the tray.

    • The print media is beyond the usage specification range.
    Support media size: A4, A5, A6, JIS B5, ISO B5, B6, Letter, Legal, Executive, Statement, Monarch envelope, DL envelope, C5 envelope, C6 envelope, NO.10 envelope, Japanese Postcard, Folio, Oficio, Big 16k, 32k, 16k, Big 32k, ZL, Yougata4, Postcard, Younaga3, Nagagata3, Yougata2
    Support media weight: 60~163g/m²

    • There is foreign matter in the feed channel.

    • The feed roller is dirty.

    • Internal parts failure.

    The solution we suggest :

    • Change paper.

    • Remove excess paper from the tray. If you print on special print media, please use the manual feeder tray.

    • Make sure to use the paper that meets specifications.

    • If you print on special print media, please use the manual feeder tray.

    • Clean the feed channel.

    • Clean the feed roller.

    Best regards


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