What is your return policy for an opened OEM ink cartridge



  • What is your return policy for an opened OEM ink cartridge



  • Please see here, it is our return policy for an opened OEM ink cartridge :

    OEM ink cartridges, toners and drum units will only be accepted when opened if they are still in resalable condition, meaning that all the manufacturer's seals are all intact.

    We request that such returns are confirmed with our customer service, which will be verified by pictures. Accepted returns will have a 30% restocking fee.

    Returns that do not match our criteria will be declined and will be returned at your fee.

    If an OEM product is found defective, the warranty is with the manufacturer directly.

    Best regards


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