I got a " "HP Protected Cartridge Installed--Replace Cartridges' error after install a new HP62XL cartridge



  • I got a " "HP Protected Cartridge Installed--Replace Cartridges' error after install a new HP62XL cartridge



  • If the HP 62XL cartridges give you the error "HP Protected Cartridge Installed--Replace Cartridges', please try the following instructions :

    I would like you to turn off the HP Cartridge Protection setting, located in the Embedded Web Server. Please follow the steps listed below:

    1. Obtain the printer's IP Address from the front panel of the Printer

    Setup Menu > Wireless Menu > Display Network Configuration > Print Info

    1. Open up a web browser and input the IP address exactly as you see it. (Ex. 192.168.0.00- Do not add a www. or .com)

    2. This will open up the printer's Embedded Web Sever, click on the Settings option and to the left hand side select HP Cartridge Protection and make sure this is disabled.

    0_1470451123483_upload-73e5017a-aaaf-4f85-b1d8-63621f178c33


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