The drum unit MYB _DR350 not fit my Brother MFC-7340 printer
The drum unit that I ordered for my Brother MFC-7340 printer arrived today. The drum unit is an MYB _DR350. When I tried to match it up with the toner cartridge it would not fit. When I compared it to the old drum unit I found that they were different in size by about 1/2 inch. On looking at the box for the new drum unit I found that the MFC-7340 was not among the Brother units llisted as being compatible with this drum unit. How do I get the correct drum unit?
You have ordered the wrong one, you need DR 360 not 350.
If the drum has not been opened or if it has been opened but not used ,we can accept it back and charge a restocking fee of 10%.