How do I clear the message "INK EMPTY" from the display?

  • My inks are full, but it keeps saying ink empty. Model is Brother LC51.

  • The message INK EMPTY will appear if one or more of the ink cartridges are empty. To clear the message, you need to replace the empty cartridge(s).

    If you have already changed your ink cartridge and "INK EMPTY" continues to appear on the LCD, check following instructions:

    1. Open the ink cartridge cover. Pull the lock release lever down and take out the ink cartridge for the color shown on the LCD.

    2. Reinstall the ink cartridge and lift each lock release lever and push it until it clicks, and then close the ink cartridge cover.

    3. The LCD should then display:
      Did you change xxxxxx? Yes No.
      The LCD should display this question for the color(s) that was replaced.
      BE SURE to select Yes using the up or down arrow key or Dial Pad. If Yes is not selected for the replaced cartridges, INK EMPTY will appear again.

    4. After all the correct selections are made, the machine will then go into a cleaning cycle.

    If the LCD displays "No Cartridge", there is a possibility that ink cartridges other than ones you replaced are empty. Follow steps below to check the ink volume. If there are empty ink cartridges, please replace them.
    Press Ink or Ink Management.

    • If your Brother machine does not have the Ink or Ink Management key on the control panel, please press Menu. Press the Up or Down arrow key to select Ink or Ink Management, and then press OK.

    Press the Up or Down arrow key to select Ink Volume.
    Press OK.
    The LCD shows the ink volume.
    Press the Up or Down arrow key to select the color (colour) you want to check.
    Press Stop/Exit.
    If the message "No Cartridge" does not disappear, unplug the machine from the AC power outlet and wait approximately 10 seconds, and then plug it back in. If the date and time appear on the display, the issue is resolved.

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