TN360 can't be recognized

[bdhtdhmuy]

My tn360 can't be recognized. Any advice? Printer is DCP-7030

[cici]

The following steps will need to be performed to manually reset the

toner life.

DCP Printer Series

1. Open the front cover.

2. Press the Clear/Back button on the control panel.

The display will read “Replace Drum 1. YES 2. NO” (DISREGARD THIS

MESSAGE) Proceed to step 3.

3. Press the start button, press the up or down arrow key until “00”

appears on the LCD display and then press OK.

4. Close the front cover and the operation has now been completed.