HP Officejet 4500 printer cartridges



  • I have a HP Officejet 4500 and have been using your cartridges and they've been great. Recently I replaced the tri colour and the printer said the cartridge was not compatible. After a lot of removing, replacing and restarting I went and bought a HP Tricolour cartridge. The sales rep at the store told me that HP has changed their drivers to recognize non HP products and make them not compatible. I'm wondering if this is true or not. Thanks.



  • Thank you for contacting Shopper+ Family.

    I have checked, we have more tan 100 customers used the NON hp cartridges with no issue. I supposed you issue just happen occasionally. Please dont worry about that.

    Best regards,
    Shopper+ Customer Service - Crystal


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