Samsung MLT-D101S print light page

  • I printed documents out many times to get clear one. Can I return it?

  • Dear Customer,

    Thank you for choosing 123inkcartridges / Shopper + Family.

    Very sorry for the inconvenience!

    Please read through the following information if you are experiencing problems with your toner cartridges.
    You can try take out the cartridge shake it gently side to side to redistribute the toner. Reinstall the toner into the printer make sure the gears of the toner and the printer mesh together. Continue to print until the printouts become faded, even if the printer says it’s out of toner.

    If you see the prints too light so please try the following steps:

    1. Disable toner-saving mode if it is enabled.

    2. Check the print density, quality and maintaining your laser machine settings.

    3. Check if the problem has to do with the printer or the cartridge. To do this, put the cartridge with another Laser Machine (make sure they use the same toner cartridge) or install a backup.

    4. Clean your drum, corona wire or laser lens. Refer to the manual of your laser machine.

    If still not working, please let us know to send your return label to return it for a replacement.
    Best Regards,

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